Q. How long will it take to build my tank once I place an order.
A. Our current lead time is 6-8 weeks. For on-site builds our lead time is 10 weeks.

Q. Will the ordering process take payment from my card.
A. No, we will call you to arrange a deposit payment. This can be done over the phone.

Q. When ordering on the website there is no option to choose cabinet style, handle style and optiwhite glass.
A. The website ordering process is not final. We will call you so any options and changes can be made. See above.

Q. Will my Fluval FX5 or Eheim Pro 3 fit inside your cabinet.
A. Yes but we would recommend cabinet style 3 if you are using these filters.

Q. How much deposit do you require.
A. We take 50% deposit. The remainder can be paid on completion before delivery (or on delivery by prior arrangement).

Q. Do you make acrylic fish tanks.
A. No, but we know a man that does.

Q. What glass do you use.
A. We use 4mm, 6mm, 8mm, 10mm, 12mm, 15mm and 19mm float glass and Optiwhite Low Iron float glass. Note: Optiwhite glass is only available in 10mm, 12mm, 15mm and 19mm.

Q. What is the largest tank you will construct.
A. We will do 120" x 36" x 36" (3m x 0.9m x 0.9m) on-site. Any larger than this we will contract out to our specialist large tank builder.

Q. What is the longest cabinet you will construct.
A. Due to the size of the MFC panels the maximum length of a cabinet is 108" (2.7m), Bavarian Beech and Wenge only, and 100" (2.5m) for all other colours.

Q. Can you supply pipework fitted.
A. No, we supply all the pipework unfitted. We will provide instructions if required.

Q. What does the pipework kit include.
A. It varies according to the size of tank and quantity/position of the wier(s). Basically it will include two or three tank connectors and all the necessary pipes, elbows, T-pieces, ball valve etc and solvent cement to construct a Durso style downpipe(s), and the return pipework.

Q. How many guys do you send when delivering my tank.
A. Just one if we deliver ourselves. You must make arrangements to take delivery of your item(s). The larger heavier items will require four people or more. Our guy will assist in placement. If we outsource delivery they will not assist in placement.

Q. Can you build me an aquarium that looks like a Juwel, Aqua Medic or Clearseal?
A. No, we build our own unique brand of aquarium, "ND Aquatics". We do not build aquariums that imitate or copy other brands.